Returns US

If your delivery address was outside of the US, please send via ground shipment to:

Rakuten Super Logistics
325 Lasley Ave
Hanover Township, PA 18706-1424

Returns are usually processed within 10-14 business days, and you can expect your refund within 5-7 days after your return is accepted and processed.

Please note, a return fee of $5.00 will be deducted from your refund for US returns.

*If your purchase was made outside of OLAPLEX.COM, we ask you to contact the retailer directly for a return in line with their return policy. We cannot guarantee the authenticity of any products purchased outside of our authorized distributors or retailers.

For any further enquiries, please contact support@olaplex.com.

OLAPLEX reserves the right to terminate, modify, or change this policy at any time. Latest revision: 05/13/2022.